Wm Careers – Vendor Relations Clerk I

Job Description:

Reporting to the Vendor Relations Supervisor/Manager, this position will be responsible for the day-to-day maintenance of repairs process.

Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Receives customer requests and coordinates vendors for completion of repairs or equipment requests.
• Records all incoming issues in designated system(s) and follow up with vendors and clients to ensure deadlines are met.
• Assists with developing and implementing process improvement solutions related to vendor processes and works with operating areas to implement.
• Assist as necessary with the on-boarding process of all new vendors.
• Continuous updates to customers and systems timely and accurately.
• Addresses day-to-day issues related to the Vendor and works with internal partners to resolve issues in a timely manner.
• Monitor Team email and systems for new or escalated requests and to assist with coverage.
• Maintain orders in assigned territory to meet individual/team metrics and ensure accuracy. Assist in other areas when needed.
• Reviews and analyzes processes and procedures to identify needs and provide recommendations with high emphasis on continuous improvement.
• Interacts externally to resolve issues effecting operations. This includes, but is not limited to intercompany departments, vendors, and other outsourced companies.
• Review and submission of quotes and information received from vendors to determine next steps, coordinating or ordering of parts, and other trash management needs.
• Utilizes systems to check for accuracy on work orders entered to ensure they are processed efficiently and data is correct for reporting and billing purposes.

Job Requirements:

• Education: HS Diploma or GED (accredited)
• Experience: No previous experience required.
• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;

Job Details:

Company: Waste Management

Vacancy Type:  Full Time

Job Location: Tempe, AZ, US

Application Deadline: N/A

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