Friday , January 27 2023

Uhc Jobs – Senior Health Advocate

Website UnitedHealthcare

Job Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM


Job Responsibilities:

  • Maintain accurate documentation in ORS
  • Conduct provider searches
  • Maintain proficiency in all technical applications (technical skills and system knowledge)
  • Take ownership of resolution of inquiries end to end
  • Pitch clinical programs as appropriate
  • Take accountability and ownership for any follow – up work needed to resolving and close issues
  • Resolve issues including benefits, eligibility and claims as needed
  • Perform closed, denied, and simple claim adjustments
  • Identify anticipate and resolve Member issues to prevent future calls
  • Simplify health care system guidance and drive engagement in programs across the continuum of care
  • Meet Quality and Customer Satisfaction requirements

Job Requirements:

  • Knowledge of medical claims billing ICD10, CPT, or HCPC codes
  • Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations)
  • Ability to work any shift between 8:00am to 8:00pm flexible for shift within these hours in their time zone issues to prevent future calls
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
  • Sales or account management experience
  • Knowledge of Medicare
  • Ability to keep all company sensitive documents secure (if applicable)
  • Maintain proficiency in all technical applications (technical skills and system knowledge)
  • Health Care / Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)
  • Experience with UNET platform
  • High School Diploma / GED (or higher) OR equivalent work experience

Job Details:

Company:  UnitedHealthcare

Vacancy Type:  Full Time

Job Location: Greensboro, NC, US

Application Deadline: N/A

Apply Here