Friday , January 27 2023

Sears Holdings Employment – Store Director San Francisco

Website Sears

Job Description:

  • The Store Director is responsible for executing the business plan in a market area. Key accountabilities include; achieving financial and customer service results, tailoring/orchestrating the marketing plan and go to market tactics to support local market conditions; recruit, hire, train, retain and the development and management of the showroom staff (Inside Sales & Customer Service associates).

Job Responsibilities:

  • Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
  • Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.
  • Maintain the stability and reputation of the store by complying with legal requirements.
  • Organize special promotions, displays and events.
  • Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results
  • Maintain store staff by recruiting, selecting, orienting and training employees.
  • Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Complete store operational requirements by scheduling and assigning employees; following up on work results.
  • Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows.
  • Analyze sales figures and forecast future sales.
  • Respond to customer complaints and comments.
  • Immerse themselves in local markets and local trade associations.
  • Manage all controllable costs to keep operations profitable.
  • Update colleagues on business performance, new initiatives and other pertinent issues.
  • Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
  • Determine sales strategy changes by reviewing operating and financial statements and departmental sales records.
  • Conduct Bi-Weekly pipeline reviews with all sales people to ensure proper follow up and optimum conversion ratio.
  • Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.

Job Requirements:

  • Knowledge of business to business selling.
  • Knowledge of the home appliance and/or plumbing and construction industry.
  • Experience in leading and managing a sales team.
  • Demonstrated ability to achieve results through others.
  • Proven track record of developing associates, building and maintaining a team.
  • Understanding how to forecast, budget, and analyze business financial reports.
  • Excellent communication and presentation skills.
  • Ownership, Change Management, Teamwork, Building Relationships and Customer Satisfaction.

Qualification & Experience:

  • HS Graduate or Equivalent
  • Years of Related Experience: 1-2 Years
  • License/Certificate Required: No
  • Driver’s License Required: Yes
  • Travel Requirements: None
  • Age Requirement: 18+

Job Details:

Company: Sears

Vacancy Type:  Full Time

Job Location: San Francisco, CA, US

Application Deadline: N/A

Apply Here