
Website Progressive Insurance
Job Description
As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
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Job Responsibilities:
- Negotiate repair process with body shops
- Review and determine validity of any supplement requests
- Evaluate and handle claim payments and resolution of claims without payments
- Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
- Document information related to the claim and make decisions consistent with claims standards and local laws
Job Requirements:
- Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies
- Instead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insurance
- Bachelor’s degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experience
Job Details:
Company: Progressive Insurance
Vacancy Type: Full Time
Job Location: Santa Monica, CA, US
Application Deadline: N/A
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