In N out Careers – Incentive and Travel Manager

Job Description:

We have an excellent opportunity for a full time Incentive and Travel Manager on the Travel & Events team, located in Irvine, CA* . The Incentive and Travel Manager is responsible for large-scale incentive/reward trips, as well as manage a team of Incentive Event Planners and Travel Agents. This person reports directly to the Department Head of Travel and Events, and contributes heavily to strategic decisions that impact the T&E department.

Job Responsibilities:

• Manages the event planning team that plans large-scale Incentive events
• Develop and monitor travel budgets to ensure expenses are kept within established boundaries.
• Review financial information for accuracy, and assist in the preparation of financial reports for the team and department
• Research national and international destinations and means of travel, to include site selection, prices, passport and international travel requirements, tourism and customs
• Will devote a lot of time to organizational and directional functions for the Travel & Events incentive teams
• Leadership and Supervisory skills – Will manage a team of four (4) or more direct reports, including Event Planners and Travel Agents
• Manage the Travel Agent team, which books airlines, hotels and car rentals; this team handles all employee travel reservations
• Main point person for Incentive Events with other internal INO departments and external vendors in the planning and implementation of the events we produce
• Supply travelers with pertinent information and useful travel/holiday material, such as guides, maps, event programs, etc.
• Directly accountable to top management for the functioning of their respective teams
• Plan incentive and award travel trips on both a national and international level for managerial and senior level employees of In-N-Out Burger
• Plan “once in a lifetime” trips

Job Requirements:

• Exceptional on-site event operation skills
• Proven ability to negotiate, budget, plan and successfully manage a variety of events of 600 people or more
• A minimum of eight (8)+ years hands-on experience in all facets of event planning, specifically incentive and reward events
• International trip planning experience is a requirement
• Bachelor’s degree in hospitality or hotel management, marketing, business, public relations, or relevant field
• A minimum of two (2) years of experience with online registration systems; Past experience with SignUp4 a plus
• Professional certifications a plus, such as Certified Special Events Professional (CSEP) or Certified Meeting Professional (CMP)
• Proven history of providing outstanding customer service while proactively troubleshooting/problem solving Excellent communication and interpersonal skills;
• Multigenerational team management a plus
• Excellent written and verbal communication skills; communication with all levels of management
• Extensive experience planning national and international trips for large groups of employees, ranging from 50-2,000 employees
• Proven ability to work on multiple projects simultaneously while remaining organized, efficient and flexible
• A minimum of five (5)+ years experience managing, leading, and supervising a team
• Highly motivated self-starter
• Experience with In-house corporate event planning experience preferred
• Team Management/Supervisor/Leadership experience – will manage a team of 4+ direct reports; will be responsible for assigning work, managing employee performance, providing leadership support and development (required)

Job Details:

Company:  In-N-Out Burger

Vacancy Type:  Full Time

Job Location: Sacramento, CA, US

Application Deadline: N/A

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