Tuesday , February 7 2023

Hilton Careers UK – Restaurant Host

Website Hilton

Job Description:

A Door Host is responsible for make the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.


Job Responsibilities:

Specifically, you will be responsible for performing the following tasks to the highest standards

As aDoor Host, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Door Host will also be required to have extensive knowledge of menu offerings.

  • Manage guest queries in a friendly, timely, and efficient manner
  • Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
  • Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
  • Has a good knowledge of the restaurant’s sitting arrangements
  • Ensure knowledge of menu and all products
  • Follow correct reporting procedures if faced with issues
  • Comply with hotel security, fire regulations and all health and safety legislation

Job Requirements:

  • Previous experience of cash handling
  • Experience in Food and Beverage department and/or industry
  • Ability to work on your own or in teams
  • Degree in relevant area
  • Excellent grooming standards
  • Knowledge of Food Hygiene Regulations
  • Good communication skills (oral and Written)
  • Positive attitude
  • Committed to delivering high levels of customer service
  • Flexibility to respond to a range of different work situations

Job Details:

Company:  Hilton

Vacancy Type:  Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

Apply Here