Sunday , February 5 2023

Expedia Careers for New Grad – Content Designer III

Website Expedia

Job Description:

You’re perfect for this role if you’re a blend of information architect, systems thinker, and UX writer. You identify user needs and find the right content to meet those needs using logic, hard data, and empathy for your user to inform your choices. You love competitive analysis and live to bring together your insights into a cohesive strategy.


Job Responsibilities:

  • Partner across teams to improve the accessibility, inclusion, readability, and translatability of product content
  • Design content solutions to improve systems, overcome technical constraints, and reduce content debt
  • Reporting into our centralized Content Design practice, you’ll drive the strategy and approach to content design for a new generation of travel insurance products and services that help millions of people travel with confidence and peace of mind
  • Use human-centred design methods to design, craft, and test content solutions that address real customer challenges
  • Apply comprehensive, customer-focused approaches to drive content design in your product area
  • Apply UI frameworks, modularity, localization, reuse, and related concepts to design content solutions that scale
  • Orchestrate a clear and compelling voice and tone even if you don’t own all the content across complex product areas
  • Identify and use scalable frameworks (e.g., matrixes and other structured documentation) to tackle structural problems with product content
  • Use both qualitative and quantitative insights and business analytics to drive content insights and solutions

Job Requirements:

  • A passion for travel and for our mission
  • A thoughtful, empathetic, and inclusive approach to content design that meets every user where they are
  • Strong skills in presentation and storytelling, and the ability to communicate compelling rationale and narratives to your team and partners
  • Understanding of human-centred design (HCD) practices.
  • Able to audit, analyse, structure, create, and present content independently using established frameworks
  • At least 5 years related professional experience as a content designer or content strategist
  • Bachelor’s Degree or related technical field; or Equivalent related professional experience
  • Experience in core skills such as UX Writing, Content Audits and Analysis, Content Mapping and Modelling, Content Planning and Sourcing,
  • Conversational Design, Information Architecture, and Storytelling. (This is not a content marketing role)

Job Details:

Company: Expedia

Vacancy Type:  Full Time

Job Location: San Francisco, CA, US

Application Deadline: N/A

Apply Here