Tuesday , January 31 2023

Esteelauder Careers – Assistant Boutique Manager

Website Estée Lauder

Job Description:

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts.
Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help people bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town. As Assistant Boutique Manager, your role will be to elevate these events and draw success from them. You will also be accountable for the smooth running of the store, and ensuring all your team are aligned in the Boutique and Brand vision. The Assistant Manager will support the Boutique Manager in all aspects of running the business and will efficiently take control of the business in the Boutique Manager’s absence.


Job Responsibilities:

  • Create, organise and execute in store events
  • To be aware of competitor activity and to drive an omni-channel approach
  • Complete any administrative tasks to a high standard and in a timely manner
  • Communicate effectively
  • Build collaborative relationships across department store
  • Maintain high VM standards and work environment
  • Effectively manage stock and inventory
  • Deliver exceptional customer service
  • Team management
  • Maximise sales performance and productivity

Job Requirements:

  • Proven retail management/assistant retail management experience
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • The ability to provide inspirational, authentic and personalized customer service

Job Details:

Company: Estée Lauder

Vacancy Type: Full Time

Job Location: London, England, United Kingdom

Application Deadline: N/A

Apply Here