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Website Estée Lauder
Job Description:
As part of our talented Management team, you will consistently exceed the customer expectations acting as a role model for the team by providing personalised lessons aligned to the brand philosophy of teaching the customer simple “How To’s” in order to become her own make-up artist.
On a day-to-day basis, you will be responsible for your team of Retail Artists’ performance by working with the Sales team to set objectives based on the store’s business needs, empowering them to deliver and to support their growth and development within the brand.
In order to ensure your store is delivering the ultimate Bobbi experience to each customer and is competitive within the department store, you will work closely with the business and the retailer to implement strategy, create events that reflect the Bobbi philosophy and ensure all aspects of the counter run smoothly.
The Bobbi Brown environment is an approachable, friendly and inviting space for our consumer to visit and for you to work in, therefore we encourage you to create strong positive working relationships with your team to fuel this atmosphere.
Job Responsibilities:
- Proven retail management/assistant retail management experience preferably within cosmetics
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
Job Requirements:
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
- Passionate about the beauty industry and its trends
- Enjoys working in a fast paced environment
- Strong communication skills for interacting with customers and your team
- Experience within customer service, ideally in retail
Job Details:
Company: Estée Lauder
Vacancy Type: Full Time
Job Location: London, England, United Kingdom
Application Deadline: N/A
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