Website Dogs Trust
To lead classes within Dog School and support the Head Coach in delivering at least 15 dog training classes per week, with the aim of achieving positive dog ownership and improving dog welfare and behaviour.Promote Dog School in the local area and undertake relevant administration required to run the Dog School in conjunction with the Coach. Deputise for the Head Coach in their absence and undertake more senior responsibilities to ensure the successful running of the school
- Act as the lead Coach in a given number of classes per week delivered by Dog School.
- The lead Coach in a session has responsibility, in line with Dogs Trust policies to remove individual dogs or owners from the class if the welfare or safety of other owners, staff or dogs is compromised and make any decisions in class in the absence of the Head Coach.
- Support the Head Coach in delivering a minimum of 15 training classes per week for dog owners in the local community and Dogs Trusts adopters in line with Dog School operating procedures.
- Complete all office administrative duties, including competently and accurately using the bespoke Dog School CRM system to deal with customer enquiries, class bookings and payments (cashless) in a timely and organised manner.
- Take part in the provision of a range of opportunities to engage the general public in responsible dog ownership, welfare-compatible training methods, building positive doghuman bonds, ensuring that training and behaviour is given to the public as required and in accordance with Dogs Trust Dog School policies and procedures.
- Provide 1 – 1 training consultations for dog owners who have specific challenges identified during training classes.
- Support the promotion of Dog School through effective research of marketing initiatives and the link up to local businesses under the guidance of the Head Coach. This will include social media posts and blogs.
- Provide education opportunities for all dog owners in training and behaviour by organising and running seminars for owners, adopters, animal professionals and the general public approved by the Head of Dog School or Dog School Manager.
- Stand in for the Head Coach in their absence as necessary, covering all aspects of their role. It will be appropriate to therefore develop a broad knowledge of the whole of the Dog School operation in order to facilitate this.
- Other reasonable duties as required by the Head Coach, Area Manager, Head of Dog School, Dog School Manager and Director of Canine Behaviour and Training.
- Explain the organisation’s fundraising needs to owners and ask for small donations during the last week of classes, collected on a contactless card machine.
- Experience of running dog training classes or courses
- ABTC recognised accreditation* such as Member of the Association of Pet Dog Trainers or equivalent accreditation at the same level such as Dog Training Instructor. *If not already ABTC accredited at the required level, the candidate must be working towards accreditation or be willing to undertake assessment/classes in order to gain accreditation or membership”.
- Competent in appropriate safe-handling techniques for dogs of a fearful or aggressive nature and experienced at supervising situations where there are challenging dogs.
- Ability to respond appropriately in cases of aggression, to safeguard both people and dogs.
- Experienced at dealing with dogs that are anxious or fearful and be able to provide flexible solutions for the training of such dogs and education of their owners.
- Good administrative experience including excellent personal organisation and IT experience (Word, Excel, Outlook).
- Understanding of the health and wellbeing of members of the public and staff.
- A reasonable level of fitness, stamina and mobility are required to complete the varied physical demands of the role – ‘this includes lifting and carrying of class training equipment’.
- Resilience to manage the potentially emotional demands of the role.
- Demonstrate passion for helping dog owners better understand their pets, with the aim of encouraging a positive long-term pet/owner relationship.
- Good knowledge of the scientific principles underlying the development of behaviour in dogs, including a thorough understanding of how dogs learn new behaviours.
- Understanding and/or experience of how reward-based training methods impact upon welfare and how these methodologies impact in both training new behaviours and in rehabilitation work.
- A qualification in animal behaviour or similar relevant academic study would be advantageous.
- Understanding of how marketing and market research can drive awareness and participation in activities, and a demonstrable interest in how these can increase the uptake of Dog School classes locally and nationally.
Company: Dogs Trust
Vacancy Type: Full Time
Job Location: Cambridgeshire, England, UK
Application Deadline: N/A