Tuesday , February 7 2023

AA Careers 2022 – Customer Service Agent

Website American Airlines

Job Description:

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

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Job Responsibilities:

  • May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.
  • Promotes and sells air travel to the traveling public or freight forwarders.
  • Protects company property and revenue.
  • Meets and dispatches aircraft within established times.
  • Provides assistance to distressed passengers and customers.
  • Responds and assists during security and emergency situations.
  • Is self-motivated and requires minimal supervision.
  • Uses organizational skills to perform multiple tasks within a limited time period.
  • Provides for safe travel.
  • Interprets government rules and requirements for domestic and international travel or cargo shipments.
  • Follows internal/external policies and procedures.
  • May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
  • Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
  • Provides assistance with passenger check-in and cargo acceptance.

Job Requirements:

  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Must be authorized to work in the U.S.
  • Bilingual language skills required in some locations
  • Working knowledge of Sabre or any other Passenger Service System
  • Working in a fast pace environment
  • Applicable valid driver’s license as required by local authorities
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • High school diploma or GED or international equivalent
  • Previous face to face Customer Service experience

Job Details:

Company:  American Airlines

Vacancy Type: Part Time

Job Location: Orlando, FL, US

Application Deadline: N/A

Apply Here

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